Its a must for any supervisor or team leader in the workplace
As the producer of this video DVD, of course I am biased. But, the more I see it, the more I believe it is a useful tool for developing young supervisors, team leaders and senior magagers as well.
The RED BEAD video and the RED BEAD Experiment game, makes a great discussion tool to break the ice and take away the tensions of discussing "problems" that may occur in any organization.
The term RED BEAD symbolizes the many problems that we face each day as we go about our lives. Fix one problem and several more come along...
Dr. Deming teaches that "willing workers" (most of us) have little control over the problems in our systems.
If management is NOT happy with the results, they dare NOT blame the workers.
The workers know the secret names behind each RED BEAD problem.
Management should create an environment to encourage "willing workers" to name the problems.
Then management should provide trained, capable...
Click to Editorial Reviews
No comments:
Post a Comment